Atlas Support

Support that scales with your plan.

Every customer gets the same governed platform. Higher tiers add faster response commitments and escalation paths.

MCP-nativeApproval-firstPer-org isolation

Swipe horizontally to view every support detail.

PlanCoverageResponse
FreeHelp center, documentation, and community channelsNo response SLA
GrowthEmail support during business hoursPlan response target
ProPriority email support and escalationFaster response target
EnterprisePriority support, urgent escalation, and custom optionsCustom SLA available

Questions about support?

Talk to us about your requirements and escalation needs.

MCP approvals · Audit logs · MFA